Anagail Care Services
Effective Date: January 1, 2026
1. Introduction
Anagail Care Services respects your privacy and is committed to protecting your personal and health information. This policy explains how we collect, use, and safeguard your information when you use our website or services.
We comply with applicable laws including HIPAA (where applicable) and data protection standards.
2. Information We Collect
Personal Information
- Name, phone number, email, address
- Date of birth and identification (if required)
- Payment information (processed securely)
Health-Related Information
- Specimen and screening data (when applicable to services)
Technical Information
- IP address, browser type, cookies, analytics data
3. How We Use Your Information
We use your information to:
- Provide services and process appointments
- Deliver training and certifications
- Communicate updates and customer support
- Process payments securely
- Improve our services and website
4. HIPAA & Health Information
Protected Health Information (PHI) is handled in accordance with HIPAA:
- Shared only with authorized labs or providers
- Released only with consent or legal requirement
- Stored securely with restricted access
5. Data Security
We use safeguards including:
- SSL encryption
- Secure systems and access controls
- HIPAA-compliant storage (where applicable)
No system is 100% secure, but we take reasonable measures to protect your data.
6. Cookies & Tracking
We use cookies and analytics tools to improve user experience.
You may disable cookies in your browser settings.
7. Email & SMS Communications
We may contact you via email or text regarding:
- Appointments
- Services
- Training updates
- Customer support
SMS Terms
- Message frequency varies
- Reply STOP to opt out
- Reply HELP for support
- Message/data rates may apply
- Carriers are not liable for delays
No Sharing Clause
We do not sell, rent, or share your personal information or SMS opt-in data with third parties for marketing or promotional purposes.
8. Third-Party Services
We may use trusted vendors (labs, payment processors, etc.).
They are required to protect your data.
9. Your Rights
You may:
- Request access to your data
- Request corrections
- Opt out of communications
- Withdraw consent
10. Data Retention
We retain data as required by law.
Health records may be retained for at least 7 years.
11. Children’s Privacy
We do not knowingly collect data from children under 13.
12. Changes to Policy
We may update this policy at any time.
13. Contact Information
Anagail Care Services
📧 support@anagailcareservices.com
📞 (770) 302-6308