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Emotional Losses in Aging Populations – CEU Course

Original price was: $24.99.Current price is: $19.97.

Improve communication and empathy skills for working with older clients during identity or verification services.

Description

Collectors often work with seniors needing fingerprinting, paternity testing, identity verification, or home collections. This CEU helps you understand emotional and cognitive challenges they may face.

LEARNING OBJECTIVES:

  • Understanding emotional changes in aging
  • Communicating confidently with seniors
  • Reducing client stress
  • Improving service quality