Description

Collectors work directly with the public, trucking companies, HR, and families. This CEU helps you build rapport, reduce conflict, and create a professional client experience.

LEARNING OBJECTIVES:

• Effective communication
• Professional tone and demeanor
• Managing nervous or frustrated clients
• Improving client satisfaction
• Representing your business professionally

WHAT’S INCLUDED:

✔ 1 CEU
✔ Certificate
✔ Mobile-friendly lessons