Terms and Conditions

Anagail Care Services – Terms and Conditions

Effective Date: 01/01/2025
Last Updated: 12/22/2025

Welcome to Anagail Care Services. By accessing or using our websites, purchasing services, enrolling in training programs, or using any content, materials, or services provided by Anagail Care Services (“we,” “our,” “us”), you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully before proceeding.


1. General Overview

Anagail Care Services operates the following websites and services:

By using our websites, products, or services, you confirm that you are at least 18 years of age and legally capable of entering into this agreement.

These Terms govern all users, clients, students, and visitors.


2. Services Provided

Anagail Care Services offers:

A. Clinical & Diagnostic Services

  • CLIA-waived diagnostic testing
  • Mobile and in-office specimen collection
  • DNA and drug/alcohol testing (DOT and non-DOT)

B. Consulting & Compliance Services

  • Home care agency compliance consulting
  • Paid Compliance Review and Discovery Services
  • Operational and administrative support
  • Licensing readiness and regulatory support

C. Professional Training & Educational Services

  • Live training programs (e.g., Phlebotomy, DOT Collector, CPR/BLS)
  • Continuing Education Units (CEUs)
  • Digital educational products (e-books, manuals, templates, toolkits)

Each category of service may have its own additional agreements, guidelines, or policies, which are part of these Terms by reference.


3. Payments and Billing

  • All fees must be paid in full at the time of registration or purchase unless otherwise specified.
  • We accept credit cards, debit cards, PayPal, and other approved payment processors.
  • Prices are subject to change without notice.
  • Payments are processed securely; Anagail Care Services does not store or have access to your payment card details.
  • Late or partial payments may delay access to services or course enrollment.

4. Refunds and Cancellations

Refunds, cancellations, and returns are governed by the specific refund policies applicable to each type of service.

A. Consulting & Compliance Services

Refund and cancellation terms for consulting services (including Compliance Reviews and administrative consulting) are governed by our Consulting Refund Policy, available at:

👉 https://anagailcareservices.com/consulting-refund-policy/

By purchasing consulting services, you agree to the terms and conditions of the Consulting Refund Policy in addition to these Terms.


B. Training, CEUs & Digital Educational Products

Refund and cancellation terms for CEU training, courses, and educational products are governed by our CEU Refund Policy, available at:

👉 https://anagailcareservices.com/ceu-courses-refund-policy/

By enrolling in training programs or purchasing CEUs or educational materials, you agree to the terms and conditions of the CEU Refund Policy in addition to these Terms.


5. Intellectual Property Rights

All content provided by Anagail Care Services—including but not limited to text, graphics, logos, images, videos, course materials, templates, and digital products—is owned or licensed by Anagail Care Services and protected by copyright and intellectual property laws.

You may not:

  • Reproduce, distribute, or share materials without permission
  • Use materials for commercial redistribution
  • Modify, resell, rent, or repurpose content without written consent

Violation may result in termination of access and legal action.


6. Training and Certification Disclaimer

Completion of a training course does not guarantee employment, licensure, or certification acceptance by any licensing board, employer, or third party.

Certificates issued by Anagail Care Services verify participation and completion only and are not equivalent to professional licensure or state certification.


7. Liability Disclaimer

Anagail Care Services provides education, professional consulting, and informational resources. We are not responsible for:

  • Misuse of services or educational materials
  • Errors or omissions in course content or consulting output
  • Business or financial losses related to service disruption
  • Decisions made based on our services

By using our services, you agree to hold Anagail Care Services, its affiliates, and representatives harmless from claims arising out of use of services or materials.


8. Confidentiality and Privacy

We handle client and student information in compliance with applicable privacy laws and HIPAA standards where applicable.

We do not sell or share personal information except:

  • To provide contracted services
  • To process payments
  • As required by law

Please refer to our Privacy Policy for more details.


9. Service Modifications and Termination

We reserve the right to:

  • Modify or discontinue any service, course, or feature without notice
  • Refuse service for misconduct or policy violation
  • Suspend user access if these Terms are violated

10. Governing Law

These Terms are governed by the laws of the State of Georgia. Any disputes shall be resolved exclusively in the courts of Gwinnett County, Georgia.


11. Contact Information

If you have questions or concerns about these Terms, contact:

Anagail Care Services
📞 (770) 302-6308
📧 support@anagailcareservices.com
📍 2140 McGee Rd, Ste. C310, Snellville, GA 30078